Welcome to Classy Clean Services. By accessing and using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully.
1. Services
Classy Clean Services provides residential and commercial cleaning services across Dubai. All services are subject to availability and confirmation at the time of booking.
2. Booking and Payments
- Bookings can be made through our website, phone, or email.
- Prices are based on the type and scope of service requested.
- Payments must be made as agreed (online, cash, or other approved methods).
- We reserve the right to change pricing at any time without prior notice.
3. Cancellations and Rescheduling
- Customers may cancel or reschedule a booking by providing prior notice.
- Late cancellations may be subject to a cancellation fee.
- We reserve the right to reschedule services due to unforeseen circumstances.
4. Customer Responsibilities
- Customers must provide access to the property at the scheduled time.
- Clear instructions should be provided for specific cleaning requirements.
- Customers are responsible for securing valuable or fragile items.
5. Service Limitations
- We do not guarantee removal of permanent stains or damage caused by pre-existing conditions.
- Additional charges may apply for extra time or special requests beyond the original scope.
6. Liability
- While we take utmost care, Classy Clean Services is not liable for damages caused due to improper usage, pre-existing issues, or undisclosed risks.
- Any claims must be reported within 24 hours of service completion.
7. Health and Safety
- Our team follows safety and hygiene standards.
- We reserve the right to refuse service in unsafe or hazardous conditions.
8. Privacy Policy
We respect your privacy and ensure that your personal information is kept secure and used only for service-related purposes.
9. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of our services indicates acceptance of any changes.
10. Contact Information
For any questions or concerns, please contact us through our website or customer support channels.